User tools

Water rating

Water Efficiency Labelling and Standards (WELS) scheme

A joint government and industry program


How to pay

From 15 September 2013, invoices will be issued after an application has been assessed as correct for registration. Payment terms are 30 days. No model can be registered until payment has been received.

When you submit an application, you will receive an estimate of possible fees, do not pay this forecast amount as it may change during the assessment process as models can be added or deleted. After your application has been assessed as correct for registration you will receive an email advising you that an invoice has been uploaded to your WELS My Payments portal. Please pay on invoice only.

Payment can be made by EFT, credit card (Visa or Master Card only), BPAY® (available for Australian bank accounts only) or cheque - details are provided below. EFT is the preferred and quickest payment method.

When making your payment you must include the invoice number displayed on your tax invoice e.g. WELSXXXXXXXX to ensure prompt and accurate processing.

A receipt will be uploaded in your My Payments portal after the fee has been received and processed. You will be notified by email when this occurs.

Bank fees

Some banks may charge a fee for international transfers. Our bank, the Reserve Bank of Australia, does not charge transfer fees. It is your responsibility to ensure that the full WELS registration fee is transferred. Any bank fees will need to be paid by you in addition to the WELS registration fee.

Electronic funds transfer (EFT)

Account Name: Daff Official Administered Receipts Account
Bank: Reserve Bank of Australia
Bank Address: 20-22 London Circuit CANBERRA ACT 2601
BSB: 092 009
Account No: 111700
Currency: Australian Dollars
Sort/Swift code: RSBKAU2S
Your invoice number:

Credit card

Please telephone 1800 218 478 (toll free within Australia) or +6 12 6272 5232 (international calls) to make a credit card payment.

Note: It may take up to 10 days to process a credit card payment.


Made out and posted to:
The Collector of Public Money
Department of Agriculture and Water Resources
Locked Bag 34


BPAY® is now available for organisations who have an Australian bank account. BPAY® is a bill payment service that allows you to make payments directly from your cheque or savings account. You can make your payment by using your financial institution's internet, mobile or telephone banking service.

BPAY® payments can only be made from a registered Australian financial institution that participates in the BPAY® scheme. It is important to check your financial institution's processing deadlines to avoid making a late payment.

To find out more about how to pay your invoice with BPAY®, go to the website or contact your Australian financial institution.