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Water Efficiency Labelling and Standards (WELS) scheme

A joint government and industry program



When the WELS scheme was introduced in 2005 it was intended that the total fees paid by registrants should support 80 per cent of the costs of administering the scheme, with the remaining amount contributed by governments.

An independent review of the scheme in 2010 noted that the level of cost recovery via registration fees had not recovered 80 per cent of the scheme's costs. In response to the review, the Standing Council on Environment and Water (SCEW) , requested changes to the WELS fee structure to meet 80 per cent of the scheme's costs.

New registration arrangements began on 22 January 2013. WELS registration is now on an annual cycle with all models expiring on 22 January each year. This replaces the previous five-year registration arrangements. For more information see New registration arrangements.

The new fee structure has been implemented in two stages. For the first registration year under the new arrangements, fee levels were set to recover 50 per cent of WELS scheme operating costs.

From 15 September 2013 the fees will increase to recover 80 per cent of WELS scheme operating costs. The annual registration charges have a tiered fee structure, based on the number of models an organisation has registered or has submitted for registration.

A bridging fee will be charged when sufficient new models are added during that year to take the total number of models into a new tier. The bridging fee will be the difference between the current tier and the new tier. Full details of your tiered fee and any bridging fees are in your My payments portal.

The database will determine if your application requires payment and will notify you by email when an invoice has been uploaded. Applications will not be processed until payment is received. WELS registration fees are GST exempt. For more information on making payments go to How to pay .

Fees for the registration year ending 22 January 2016 - 80% cost recovery
Tier Number of models Fee per tier ($) Bridge fee to this tier ($)
1 1-5 600 Not applicable
2 6-10 1,100 500
3 11-20 1,700 600
4 21-30 2,500 800
5 31-40 3,300 800
6 41-50 4,100 800
7 51-75 5,600 1,500
8 76-100 7,500 1,900
9 101-150 10,000 2,500
10 151-200 13,000 3,000
11 201-250 16,000 3,000
12 251-300 19,000 3,000
13 301-350 22,000 3,000
14 351-400 25,000 3,000
15 401-450 28,000 3,000
16 451-500 31,000 3,000


501-750 37,500 6,500
18 751-1000 52,000 14,500
19 1001-1500 75,000 23,000
20 1501-2000 98,000 23,000
21 2001-4000 121,000 23,000

These fees are determined in the Water Efficiency Labelling and Standards(Registration Fees) Determination 2013

Payment system

The registration database has been revised to implement the annual registration arrangements. There is a portal, called My payments, where all invoices and receipts will be stored.

Invoices will be issued for all payments required. When the invoice is uploaded to the My payments portal an email will be automatically sent to you. Please pay on invoice only, and note that we are no longer able to issue invoices in a consultant's name.

If an application is dependent on the payment of a previous invoice/s it/they must be paid before this application will be released for processing.

For an overview of payments for applications go to your homepage, click on Applications Awaiting Payment, then click View application (under Actions) and select Application profile, which will advise if payment is required. For all invoicing and receipting go to the My Payments portal.

Renewals open on 15 September each year and close on 5 December. An invoice will be issued after the renewal has been accepted for registration. Renewals cannot be registered until payment has been received. If payment is not received before 22 January then the models will expire. New applications will then be required to register these models. You can access your list of models at any time during the year to update details in preparation for renewal. The fields that you can update are limited. If the models have changed then you will need to complete a new application. These can be done in the renewal period to ensure continuous registration of the models.