New registration arrangements commenced on 22 January 2013.
WELS registration is now on an annual cycle with all models expiring on 22 January each year. This replaces the previous five-year registration arrangements. For more information see
New registration arrangements.
If you are supplying or selling
WELS products you will need to ensure that they:
- are registered with the
WELS Regulator and the product has a
WELS label, and
- the label is clearly visible to customers while offered for sale.
WELS products are:
- lavatory equipment (Toilet pans, cisterns, flushing mechanisms & suites)
- urinal equipment
- taps intended for use over a basin, sink or tub (excluding over a bath)
- showers for personal bathing
- flow controllers
- washing machines, including combination washer/dryers
- the dryer function of combination washer/dryers and
Online registration system
WELS products is done by completing the online application form. To access the scheme's online registration system please go to:
WELS Registration: Login.
To help guide you through the registration and renewals process, see the
Product Registration Database - User Instruction Manual.
For information on registration payments see
How to register
To register a product, you need to submit the following for assessment:
- a completed application - preferably online (WELS online registration system);
- test report(s) showing compliance with the
- a current WaterMark™ certificate for showers, toilets, taps, urinals and flow controllers;
- the registration fee
- written advice from the manufacturer acknowledging that you may apply for registration if you are not the manufacturer of the product(s) to be registered.
When your application to register a product has been successful you will receive email notification. The water efficiency labelling information of the product will be publically searchable in the
WELS Product database.
Testing and certifying your products
In order to obtain
WELS registration you must demonstrate that your products meet the
AS/NZS 6400:2016 Water efficient products - rating and labelling, incorporating amendments 1 to 6. Amendment 6 took effect from 15 September 2013.
Applications for registration of showers, lavatory and urinal equipment, tap equipment and flow controllers which are required to have current WaterMark™ certification under state and territory laws will need to include evidence of that certification as a prerequisite for
WELS registration. WaterMark™ certification is required by the states and territories at the point of installation for most plumbing products intended for use in the reticulated water supply system.
The performance and testing requirements for all
WELS products are specified in the
WELS accepts test reports from laboratories certified by the
National Association of Testing Authorities, or their international partners. More information on testing is in the
WELS Suppliers Guide - Laboratory testing and maintaining quality of water efficiency performance in
For more information see:
For the contact details of bodies accredited to undertake testing of
WELS products and supply suitable reports see:
If you have WaterMark™ certification which is out of date you need to update it and provide certification and water efficiency test reports to meet the current registration requirements for
AS/NZS 6400:2016 (including amendments 1-5).
'Sets of minor products'
WELS Regulator may accept two or more
WELS products as 'a set' of minor products if the registration application shows:
- each product has the same manufacturer and brand name
- less than 100 units of each product is expected to be sold each year.
Renewal of minor products will also require evidence of product sales in the previous year.
Renewal of registrations
Under the current
Water Efficiency Labelling and Standards (WELS) Act 2005,
WELS scheme product registrations expire after one year.
Registrations are open for renewal between 15 September and 5 December each year. Renewals take effect from 22 January each year.
Responsibility to maintain registration records
It is the responsibility of the registrant to:
- ensure that all
WELS products supplied are registered and correctly labelled before supplying or offering the product for supply
- to maintain accurate records of the registration details of their
WELS products, including expiry dates and
- to make these records available on request to
WELS inspectors or those to whom the products are supplied.
Enforcement action may be taken for breaches of the
WELS Act. More information on compliance policies and processes as well as current enforcement action is on the
compliance and enforcement page.