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Water Efficiency Labelling and Standards (WELS) scheme

A joint government and industry program

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Supplying WELS products online

Guidance - Labelling of WELS products online and in advertising materials

WELS products for supply are to be named as follows:

  • WELS registered "model name" (identical to the WELS registration) with the water rating label or text advice (e.g. WELS 3 star 9L/Min), or
  • renamed together with the water rating label or text advice and the product's WELS registration number (e.g. WELS 3 star 9L/Min, S12345).

Information on the water efficiency rating of the product can be conveyed in two ways displayed below.

  1. An illustrated WELS water rating (star arch) label, which may be proportionally reduced to a minimum of 28mm x 18mm so long as it remains readable with normal or corrected vision;
Sample WELS rating logo for a dishwasher

e.g. For a dishwasher

Sample WELS rating logo for a shower

e.g. For a shower

Or

Text advice, stating the approved water efficiency star rating and the associated water consumption figure for the registered product. Examples of acceptable text advice for each type of WELS product are as follows:

  • Clothes washing machines
    "WELS star rating, water consumption per wash, load capacity"
    e.g. WELS 5 Star, 50L/wash, 7kg capacity
  • Combination Washer/Dryers - Dryer function
    "Additional water consumption in dryer mode per load"
    e.g. Dryer mode 36L/4kg load
  • Dishwashers
    "WELS star rating, water consumption per wash, number of place settings"
    e.g. WELS 4.5 Star, 12.7L per wash, 14 place settings
  • Lavatories
    "WELS star rating, water consumption for full, half and average flush"
    e.g. WELS, 3 Star, 6L/full, 3L/half, 3.6L/avg flush
  • Taps, showers, flow controllers
    "WELS star rating, water consumption per minute"
    e.g. WELS 3 Star, 9 litres per minute
  • Urinals
    "WELS star rating, water consumption per flush per stall"
    e.g. WELS, 6 Star, 0.8L/flush/stall

The water rating label or text advice must be placed with the profiled registered product such that the text advice is prominent and makes a clear and obvious connection to the product.

An example of how WELS information could be displayed is:


 

Description: Chrome shower with arm, shower rose, all-directional shower.
WELS Registration number: S99999
WELS model name: XXXX XXXX
WELS water rating and water consumption: 3 Star, 8 L/min


 

Description: Chrome shower with arm, shower rose, all-directional shower.
WELS Registration number: S99999
WELS model name: XXXX XXXX


Further information

Frequently Asked Questions

For more information on the supply of WELS products online see:

Contact us

If you have any queries in relation to the above, contact the Water Efficiency Labelling and Standards Section of the Department of Agriculture and Water Resources:

Email: WELSCompliance@agriculture.gov.au
Fax: the WELS Regulator on +61 2 6272 3027
Phone: WELS Compliance on 1800 372 746 (within Australia) or +61 2 6272 5232 (international) between 8:30-5pm (Monday-Friday) AEDST.